If you’re looking to improve business performance, it’s important to identify and remove operational frustrations on the shop floor. Ishan Galapathy explains the importance of immersing oneself in operational roles to truly understand pain points. He highlights how addressing inefficiencies, like unkinking a garden hose, can unlock business excellence. By eliminating non-value-adding processes—such as redundant approvals or unnecessary managerial interventions—teams can enhance productivity.

To purchase a copy of Ishan’s book, Unlock:
https://ishangalapathy.com/books/

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

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