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Ep288: Why banks need to understand the difference between transformation and innovation
Stephan Hartgers, VP Digital Strategy, Mobiquity Europe
Covid-19 has accelerated digital transformation across banking and financial services. Banks need to offer customers a fully digital and convenient banking experience but, it seems, that many banks are approaching this challenge in the wrong way! Robin Amlôt of IBS Intelligence speaks to Stephan Hartgers, VP Digital Strategy of Mobiquity Europe, who believes that banks need to separate innovation from transformation to drive business impact.
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By IBS Intelligence Podcasts | A Cedar Consulting UnitStephan Hartgers, VP Digital Strategy, Mobiquity Europe
Covid-19 has accelerated digital transformation across banking and financial services. Banks need to offer customers a fully digital and convenient banking experience but, it seems, that many banks are approaching this challenge in the wrong way! Robin Amlôt of IBS Intelligence speaks to Stephan Hartgers, VP Digital Strategy of Mobiquity Europe, who believes that banks need to separate innovation from transformation to drive business impact.
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