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EP29: Murray Grubb Jnr, Customer Experience Director, Treat every customer like it's a new customer
This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement.
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
Become a supporter of this podcast: https://www.spreaker.com/podcast/the-boundless-podcast--4077400/support.
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
Become a supporter of this podcast: https://www.spreaker.com/podcast/the-boundless-podcast--4077400/support.
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By Richard Foster-Fletcher
5
33 ratings
This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement.
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
Become a supporter of this podcast: https://www.spreaker.com/podcast/the-boundless-podcast--4077400/support.
In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.
Become a supporter of this podcast: https://www.spreaker.com/podcast/the-boundless-podcast--4077400/support.