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Ep.3: How organisations need to reconsider their investments in CX Technologies (ft. Booth Fellers)
We sit down with Booth Fellers, General Manager of APAC Khoros, to discuss their recent acquisition of Topbox earlier in the year, as well as the challenges CX leaders have faced in collecting and understanding their data to drive digital CX advancements.
Podcast brought to you by the Customer Show team. Visit the website to learn more about the show!
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By The Customer Show TeamWe sit down with Booth Fellers, General Manager of APAC Khoros, to discuss their recent acquisition of Topbox earlier in the year, as well as the challenges CX leaders have faced in collecting and understanding their data to drive digital CX advancements.
Podcast brought to you by the Customer Show team. Visit the website to learn more about the show!