Across the Funnel

Ep#30: Simplifying Data Encryption with Garblecloud ft. Alex Ames (Customer Success Manager, Garblecloud)


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Alex Ames, Customer Success Manager at Garblecloud, is the newest guest on The Hyperengage Podcast. Garblecloud is a modern security company offering solutions for easy data encryption and powerful ransomware protection. It allows enterprises and individuals to protect their documents and files stored in Google Drive, Dropbox, and Google Workspace applications such as Google Docs, and soon Gmail and Slack.

We start the episode by exploring how Alex started his customer success journey at Garblecloud and what motivated him to do so. We then ran through an overview of how Garblecloud is simplifying data encryption for the modern workforce. Alex then takes us through some of the challenges that they faced while building customer success from scratch. Overall, an extremely insightful conversation that uncovers immense knowledge for SaaS startups.


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Across the FunnelBy Hyperengage & Dextego