On this episode, Brenda is joined by Stephane Pelletier, General Manager, Ottawa Marriott Hotel.

Brenda and Stephane discuss how Meeting & Conference business fits into the big picture of business at the hotel.

Discussed in this episode:

• Is Meeting & Conference business important?
• Stephane's journey to GM
  • Working in every department
• Over and above for every meeting
• The evolution of the Revenue Manager position
• RevPAR
• Meeting Architects - learning the heartbeat of the hotel

Key Learning: It is important to make a human-to-human connection when choosing your event space as Meeting Architects are in the business of bringing people together.

➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group