In this episode of Chasing the Insights, I talk to CVO Evangelist Valentin Radu.

Valentin talks to us about how to decrease customer acquisition costs in 2023.

Before anything else — Valentin Radu is a persistent experimenter. Nowadays, he is a CVO evangelist, defining a new category helping retailers grow: Customer Value Optimization.

Valentin leverages his industry expertise at Omniconvert — his SaaS company that provides growth solutions to mid-size eCommerce websites looking to become customer-centric. Omniconvert Reveal, their newest product, helps eCommerce companies find hidden gems in their data, improve Customer Lifetime Value and Customer Retention & deliver personalized customer experiences across all channels.