Harpreet Singh, Business Head – Digital Lending & Cards, Intellect Design Arena

Security and scaleability are the watchwords but banks also need a fast, efficient credit decisioning process. Consumers are used to dealing with BigTech firms that respond in seconds. They are no longer prepared to wait days for decisions whether in their personal or business lives. Nor are they likely to be satisfied with traditional lending products in the coming era of hyperpersonalisation. Harpreet Singh, Business Head – Digital Lending & Cards at Intellect Design Arena, takes Robin Amlôt of IBS Intelligence through the key lending trends and technologies in play.