ServiceNow Pilots by SPOC

Ep.4: ServiceNow in Your Pocket - Exploring the Mobile Application


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Host: Marcel Sowiński, Customer Success Manager

Guest: Sylwester Jassa, ServiceNow Advisory Consultant


📱 In this episode, we explore the ServiceNow Mobile Application, bringing the Platform to your fingertips. Our guest expert tackles essential questions about managing tickets, workload, and security, providing insights from both the agent and end-user perspectives.

From deployment intricacies to cybersecurity considerations, we cover it all. Discover the transformative impact of the ServiceNow Mobile App on organizational efficiency, along with real-life use cases that showcase its potential. No tool is without limits, and we dive into an honest discussion about the drawbacks of the app. If you're contemplating integrating the ServiceNow Mobile App into your organization, this episode is a must-watch.


🚀 Highlights:

  • Exploring the functionalities for both agents and end-users.

  • The deployment process and cybersecurity considerations.

  • Real-life success stories and organizational benefits.

  • Honest discussion on the limits and drawbacks of the ServiceNow Mobile App.

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    💬 Share your thoughts! Drop your comments and suggestions for future episodes. 🗣️📩

     

    🌐 Connect with us:

    LinkedIn 👉   / spoc-servicenow-elite-partner  

    YouTube 👉 ⁠https://www.youtube.com/@spocservicenowexperts


    📚 Check out more valuable materials:

    🔗Service Portal with an Instagram Feel?

    https://www.spoc.eu/blog/service-portal-with-an-instagram-feel-design-cues-in-the-social-media-era/

    🔗 Service Portal with an E-commerce Feel?

    https://www.spoc.eu/blog/service-portal-with-an-e-commerce-feel-design-cues-in-the-digital-era/

    ...more
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    ServiceNow Pilots by SPOCBy SPOC Trusted Advisors on Your ServiceNow Journey