Chris and Tim are joined by Pablo Vergara from HUBX to discuss the finding of a recent report that highlights the declining priority of relationship management within corporate banks. Are they racing towards greater disintermediation, or do they have a plan for improving customer retention. Plus, what does this mean for their clients, as banks engage on a journey to management from a distance.

Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.