Patti Hatter joins us from OPEX Summit San Diego where she shares her experience as a CIO buying, as a GM building and as an executive leading transformation at sizable organizations. Patti says that it’s a lot of fun when you’re able to move through the transformation change, figuring out how to put the puzzle pieces together in a way that makes sense for your team, for the organization and moves the business forward. A key tool for Patti during any transformation is "radical transparency.” She coined the term to combat and debunk any distrust or misunderstanding between IT and everyone else in the organization.