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EP43 – So Long, and Thanks for All the Leads


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Ever wonder how many deals you’ve lost—not to your competition, but to your own silence?



In this heartfelt and slightly cosmic episode, Andrew takes you on a journey through the CRM graveyard—where forgotten leads float in digital limbo, waiting for a call that never comes. With empathy, dry humor, and brutal honesty, we unpack why most dealerships don’t lose sales to other stores—they lose them to slow follow-up, poor timing, and CRM neglect.

You’ll learn:

  • Why responding within 5 minutes makes you 21× more likely to start a sales conversation [1]

  • How to use the “Text → Call → Email” approach for real engagement

  • The mindset shift from chasing leads to stewarding trust

  • Redemption scripts to win back customers you thought were gone

  • And how to stop ghosting the very people who asked for your help

    Because it’s not just about leads—it’s about legacy.

     Music Credits:

    • “Viral Energy (Pop Fashion Sports Dubstep) – Promo Reels” by FASSounds, via Pixabay Music

    • “Best Time – Advertising Vlog Hip-Hop” by FASSounds, via Pixabay Music

      Sources:

      1. HubSpot Sales Blog – Speed to Lead Research

      2. Automotive Ventures – Lead Response Time Study

      3. InsideSales Lead Response Study – 391% conversion bump

      4. LeadResponseManagement.org – First responder wins 78%

      5. HubSpot Sales Report – 80% of sales need 5–12 follow-ups

         

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