Most leadership teams don’t fail from bad strategy they fail from avoided conversations, eroding trust, and “alignment” that really means silence. In this episode, Ronen Mense sits down with Bill Randall (Senior Partner at Korn Ferry) to unpack what high-performing leadership teams actually do when things get messy and how leaders can stop getting in their own way. 🧠

Key takeaways

- Why “alignment” should look more like healthy disagreement (not polite agreement)

- How trust breaks (and how to rebuild it with clearer intent + credibility)

- The “maintenance cycle” that keeps teams stuck in avoidance and survival mode

- How great teams focus on decision-making process — not just lagging results

- The simple feedback loop leaders can use to spot performance cracks early

Chapters

00:00 – Why “alignment” is a lie

06:10 – Trust, avoided conversations, and the maintenance cycle

17:10 – Leader self-awareness: hold up the mirror first

20:00 – Performance: behaviors vs. lagging results

40:50 – When a group becomes a real team (and what stays unsaid)

Connect with Bill Randall

- LinkedIn: https://www.linkedin.com/in/bill-randall-60834b25/

- Korn Ferry profile: https://www.kornferry.com/about-us/consultants/bill-randall

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