In our Season 2 launch, we sat down with Leigh Barnes, the Chief Customer Officer of Intrepid Travel, to chat about everything from becoming a more sustainable company, marketing your brand authentically, to avoiding the perils of impact-washing.

Don't forget to sign up to The Customer Show to meet Leigh in person between 3-4 May 2023 at the Melbourne Convention Centre. www.thecustomershow.com.au