Have you ever been to a restaurant, pub or bar that although served your good food and drinks, made you never want to come back due to a lack of any customer service standards? 

In the 5th episode, Ruslan Kravchyk and Gareth Wrend discuss their best and worst experiences and how open-minded restaurateurs can boost their clients’ loyalty and sales altogether by focusing on enhancing their guest experiences. 

If you’d like to not miss the next episode of the Two Gents Podcast, make sure you follow us on Spotify and our social media: 

Spotify: https://open.spotify.com/show/6uzcQYIM1p1Mv003Pw4BoQ

Ruslan’s Twitter: https://twitter.com/krawrus

Gareth’s Instagram: https://www.instagram.com/garethwrend