Building on previous episodes, Ishan Galapathy highlights the importance of engaging fence-sitters, those employees who have been quiet or disengaged, but hold valuable insights and potential. Actively involving frontline workers in identifying and solving problems can unlock hidden capacities within the business. Their firsthand experience and insights are crucial for identifying and addressing issues. Listening to employees and acting on their feedback can transform a business. It not only solves immediate problems but also builds a culture of continuous improvement and trust, leading to long-term success.

ISHAN'S BOOK 'ADVANCE':
https://ishangalapathy.com/books/advance/ 

MORE ABOUT ISHAN GALAPATHY 
https://ishangalapathy.com/

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