Emma Irwin joins us on the podcast from Mozilla Corporation. She is an Open Source and Community Strategist there and heads up diversity and inclusion strategy development for their open source projects and their communities. Prior to her role at Mozilla, she worked at Benetech as a Developer Community Manager. On today’s episode, we discuss Emma’s strategies for maintaining diversity and inclusion in the open source community and specifically why it’s so important in the tech industry.

Who is this episode great for?

Virtual communities, Tech community leaders, Community strategists

What’s the biggest takeaway?

Emma shares her experience with building community in the tech industry, specifically within the area of open source. Her strategy is to start with reaching out and listening to members of your community to understand their experiences while making sure you are asking questions in a way that feels inclusive. Secondly, your community needs to be a safe place where your members feel comfortable providing anonymous feedback. Lastly, devise a way to make changes and progress using the feedback you receive from your community.