In this episode of FancyBread Live, Adrian and Ed dive into the Top 100 Independent U.S. Restaurants List by Restaurant Business: how the list is made, why it matters, and Ed’s take on the restaurants he’s personally visited on the list. The conversation then shifts to the heated debate: Is a service charge a tip or a fee? Ed runs the numbers to help make sense of how it actually works, and brings the topic of guest math and how to deal with it. Also Ed expresses his feelings towards a liquor rep situation, and we wrap up with how stories and words are what sell products in restaurants.

Chapters:
0:19 Show Start 
0:38 Explained: The Top 100 Independent Restaurant List
5:37 Why the Top 100 List Matters to the Industry
7:20 Ed’s Insights on Restaurants He’s Visited on the List
9:31 Why the List Matters for Guests
10:08 Why the List Matters for Servers
12:54 Fan Shoutout: Community Spotlight
13:27 Ed’s Approach to Training the New Hire
19:38 Is a Service Charge a Tip or a Fee?
20:41 Service Charge by the Numbers
23:53 Be Careful What You Wish For: Service Charges Explained
29:57 How Service Charges Benefit Guests
32:10 Ed vs. Liquor Reps: How Stories Sell Products
45:43 Last Words
46:24 Adrian's Closer

A podcast about the restaurant industry.
LIVE recording on Tuesdays (FancyTuesdays)
Episodes out on Fridays (FancyFridays)

Also available on your preferred podcast platform.

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Website: https://www.fancybreadmiami.com
Audio Podcast: https://fancybreadmiami.buzzsprout.com

The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience.  We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry.  Our mission:  To educate, entertain, inspire, and connect.

#FancyBreadMiami #restaurantlife #serverlife

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