Provision 12.3 says,

"The company’s investor relations policy sets out the mechanism through which shareholders may contact the company with questions and through which the company may respond to such questions."

This is clear-cut, if companies allow for customers to easily contact them, how much more so should they allow shareholders to do so!

Show Notes
1) Download the Singapore Code of Corporate Governance below

https://www.mas.gov.sg/-/media/mas/news-and-publications/code-of-corporate-governance-6-aug-2018-revised-11-jan-2023.pdf

2) Join the preparatory course for the SCA exams

https://courses.learningluminaries.com/courses/sca-business-valuation-governance