CX Network

Ep.65: Ahmed Gul, Turk Telecom


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Turk Telecom’s Ahmed Gul joins us and shares his experience with the 200 year old company. Ahmed and the team are trying to expand into other markets. To do so, they’re developing products and services that they’re using at first- internally. Initial returns show 40% savings. That’s Visual IVR- the team also looking into big data, digital content and myriad other applications. He and is team work as entrepreneurs within the company- and as Ahmed sees it, his job is to convince and persuade digital initiatives into existence.

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CX NetworkBy Seth Adler

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