In this insightful episode, join us as we delve into the remarkable product journey of Vitally.io, guided by co-founder Jamie Davidson. With a strong focus on data centricity within customer success organizations, Jamie shares his profound understanding of the challenges that arise when scaling a company. Drawing from his previous role as a Chief Customer Officer (CCO), he passionately explains the driving force behind the creation of Vitally and highlights the strategic pivots the team has made since 2017. Gain valuable insights into the importance of data-driven approaches and the transformative power of Vitally's solutions for growing businesses.