Do you feel your staff need to get better at customer experience? 
Are you struggling with where to start?

This episode is designed to help you understand where to start. It'll also stop you from spending your money on things that won't add real benefit when it comes to raising your game on your customer experience.

Do you feel your staff need to get better at customer experience? Are you struggling with where to start? This episode is designed to help you understand where to start. It'll also stop you from spending your money on things that won't add real benefit when it comes to raising your game on your customer experience.

Ep#7 - Getting a customer-led culture

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses.

In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. 

Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people.

It's all about the win-win.

Business

Mastering customer experience and employee engagement can be incredibly frustrating for many businesses. In this series, Emotional Intelligence expert and founder of Business EQ Ltd, Tracey Finlay, gets frank about what many businesses and business leaders are getting wrong when it comes to engaging both staff and customers. Here you'll learn how it's possible to influence customer and staff engagement and overcome frustrations by understanding what really motivates people. It's all about the win-win.

Share Ep#7 - Getting a customer-led culture

Sign up to save your podcasts

Ep#7 - Getting a customer-led culture

Ep#7 - Getting a customer-led culture