This week James & Garry are talking about client and agency relationships. We've had so many conversations that start, "I got let down by an agency", "They didn't deliver", "Lots of promises, but no action" - so we wanted to talk about why that happens so often. It's not cut and dried and there are simple ways everyone can improve the process. 

It's also Week 2 of our Efficiency Program - we're talking the big wins from week one and setting the work for this week. How to plan your day for success and make sure you get everything done.

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Timecodes:

00:00 - Introductions

00:57 - Efficiency Update

04:57 - Agency Client Relationships

26:05 - Efficiency Week Two