Leadership in supply chain is ultimately about creating agility, sustaining improvement, and making courageous decisions that protect long-term performance – and personal priorities. Ishan is joined by Cedric Lemetta, former Chief Operating Officer of L’Oréal Australia & New Zealand, to explore what operational excellence looks like at scale. 

Cedric shares the realities of managing a highly complex, import-led supply chain across Australia and New Zealand, including multi-site distribution, channel diversity, and long lead times. Drawing on senior roles with Unilever and Johnson & Johnson, he discusses technology adoption, change management, and the people dynamics that determine whether transformation succeeds. The conversation also covers work-life boundaries, Australia’s unique logistics challenges, and practical leadership lessons for emerging and experienced supply chain professionals. 

For a copy of Ishan’s book, Unlock, please visit: 
https://ishangalapathy.com/books/ 

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper: 
https://ishangalapathy.com/ 

See omnystudio.com/listener for privacy information.