A recent report about the financial impact of COVID-19 in the US showed 83% of lower to middle income households say that they want to turn to their banks for financial support. SpringFour’s technology provides real-time access to local financial resources that banks’ customer service agents share with their customers. Since the pandemic began, SpringFour has delivered more than 1.6 million referrals to vetted financial resources for food assistance, foreclosure assistance, healthcare savings, employment services, and childcare support.