<p>Episode 98 of Between 2 Bridges looks at why customer education is just as important as the service itself. Teaching customers how to interact with your process helps them get the most out of your business while allowing you to run efficiently. Responsibility always starts and ends with the owner, you train your employees, so why wouldn’t you train your customers?</p>

Episode 98 of Between 2 Bridges looks at why customer education is just as important as the service itself. Teaching customers how to interact with your process helps them get the most out of your business while allowing you to run efficiently. Responsibility always starts and ends with the owner, you train your employees, so why wouldn’t you train your customers?

Ep.98 - The Customer Playbook: Lessons at the Counter

An interview podcast bridging the gap between industry leaders, entrepreneurs, and business operators, sharing insights and life experiences.

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Ep.98 - The Customer Playbook: Lessons at the Counter

Ep.98 - The Customer Playbook: Lessons at the Counter