My friend Michele Marshall is a multi-talented businesswoman who has excelled in the private and public sectors.  

Throughout her experience in various industries, Michele noticed two primary skill sets every entrepreneur, business leader, worker, or aspiring professional requires to succeed - communication and customer service. These skill sets are built upon one key principle. When you treat people with kindness and respect you can change lives.  

Her desire to create a space where people can strengthen their communication and customer service skill set led her to create and become co-founder of Authentic Voice, LLC. Authentic Voice is a communications training firm that guides its clients to become confident, polished speakers. In addition to speaker training, Authentic Voice offers customer service training to business owners, managers, and representatives.  

Michele’s mission is to impact lives by cultivating opportunities for communication, self-expression, and connection that result in a win-win for everyone involved.