In the inaugural episode of the Horizons Podcast, hosts Andy Elmhorst and Eric discuss the importance of service ownership in engineering, drawing from their extensive experiences in the field. They explore the concept of ownership beyond just code delivery, emphasizing the need for engineers to take pride in their work and understand the entire lifecycle of the services they build. The conversation delves into the significance of learning from failures, the role of metrics in assessing service performance, and the necessity of observability in incident management. They also touch on the challenges of building reliable services and the importance of preparing for failures in a proactive manner.