If you own a business or are a leader of a business you know what conflict is. Conflict costs companies billions every single year. Let's look at the facts:
Workplace conflict can happen between individuals, teams or departments. Even between partners of businesses. But it doesn't always come from where you think it will. Only 3% of work conflicts are the result of personality or cultural differences. The tope three sources of workplace conflict are opposing priorities. Lack of Communication. Misunderstanding about how urgent tasks are. There is an over-abundance of people involved with projects, 63% of office workers say there are too many cooks in the kitchen! 64% say there's confusion about who's doing what! But a dearth of clarity on assignments and job roles. Often, the causes of conflict go all the way to the top. Sometimes created at the top. Almost 4 out of 10 office workers say communication with their company leadership is ineffective! So the pressure continues to build and build until CONFLICT FINALLY EXPLODES!!!!
These conflicts are devastating in terms of financial and human capital. 39% say productivity is the biggest casualty of conflict. 32% say conflict kills moral and increases turnover. 30% say it destroys confidence in other teams and distracts from opportunities. 1 out of 4 office workers say just trying to avoid conflict causes illness or absence from work. Office workers spend 28 hours every week dealing with conflict. This all inflicts potentially catastrophic damage on companies. That translates to $359 billion in losses every year for U.S. Companies. As business leaders and companies, we need to hire a business mediator to resolve these disputes. Create a better communication standard that helps each employee grow and get rid of conflict.
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