Key Takeaways:

A CEO focuses on the future of the organization rather than the details of how things get done.

It’s best not to approach a problem as if you know the true answer already.

Be careful not to solve the symptoms of the problem rather than the problem itself.

Micromanaging and trying to do everything yourself often leads to burnout.

Communicate with and ask questions of those who are closest to the work to find out what could be done differently or what changes they would like to see.

There’s usually more than one “right” way to do something and it’s important to be looking for the new “right” way to do things.

Everyone should have the freedom to learn skills as they develop and then to put their own spin on them.

Create an environment where people feel comfortable to learn at their own pace.

People get confidence when they feel trusted. It gives them the confidence to keep going.

People often learn the most from their mistakes. Mistakes may be costly in the short term but they usually become valuable lessons for the future.

Resource Link:

Cornerstone Baptist Church — Stratford Podcast: Work as a Blessing + Interview with Cindy Dockendorff (interview starts at 27:30)