Only to episode four and I can't wait to get to my office to record something! ;)

Here, I rant a little - just a little - from one of my favourite cafes, as I do some Reflective Practice and debrief myself after a productivity training course I ran.

The course was great, the clients were great, the outcomes were mixed? Why? Not because people didn't know what to do by the end of the day, but because...