More like show questions answered:

What is a community manager?  Is it more than what the word states?
How does an online community help a customer through the online experience? 
How can an online community lead a customer through the purchase cycle?  
What is a community manager's career path?

Lastly, Chris then gives me, Michael Sandoval, some Chris pep talk career advise.  It's good for everyone to hear.  I will give you a hint.  It involves running and confidence.  Listen in and find out.