Florida Tech and Growth

Episode 007: Improving Customer Experience with AI with Ashok Kartham, Founder & CEO at Circuitry AI


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In this week's episode, Ashok Kartham, Founder and CEO of Circuitry.ai, talks about how utilising technological transformations and applied AI can enable businesses to better serve their customers and improve customer experience.

Takeaways

Focus on what will not change in the next 10 years to ensure the relevance and effectiveness of AI solutions.

When hiring new team members, prioritize customer-centricity, the ability to get things done, and a willingness to learn.

Foster a culture of innovation and continuous improvement within the team by having a compelling vision, applying agile methodologies, and exposing the team to customer feedback.

Future plans for Circuitree AI include expanding the customer base and innovating the product.

Businesses should leverage AI in various aspects of their operations to drive growth and innovation, with a focus on delivering value to customers.

Aspiring entrepreneurs should prioritize customer-centricity, building a strong team, and focusing on differentiation.

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