We catch up on the Corona Virus situation after closing our CLO cafes last week, and then chat with UK Storybrand consultant and CLO Coffee CMO, Dale Connelly. Bad experiences of customer service and cafes. How to enjoy good coffee at home, and create a moment.

Nick & Linda Castle have been home-schooling their 4 kids for the past 3 days, and discuss the decision to close their CLO cafes last week. In this podcast, they chat about the situation for them living in the north of the UK. And then switch focus to a lighter-hearted chat with Storybrand consultant Dale Connelly about coffee experiences.