People often misuse buzzwords like Design Thinking. It's about synthesis of ideas and a culture of change. Here are 8 things you need to know about Design Thinking.
In this video we answer questions such as:
- What is Design Thinking?
- Why Should a Company Care?
- How Does it Work?
- What Does it Get You?
8 Takeaways:
- Design thinking is about synthesis - taking things that don't exist yet and putting them together to meet a need. It involves creative problem solving.
- Design thinking focuses on understanding the emotional state and goals of the end user. It's about the "people side" more than the solution itself.
- Many companies just pay lip service to design thinking. True adoption requires change in behaviors and culture across the whole organization.
- Design thinking is better suited to smaller, nimble companies that can be flexible. Large, established companies struggle to transform their ossified cultures.
- Consultants have tried to turn design thinking into a rigid process and science when it is more art. Not everyone has the mindset and skills to "think like a designer".
- Design thinking could have helped identify problems and design solutions at companies like Kodak, but ingrained legacy cultures made actual change impossible.
- Effective design thinking requires C-suite commitment, patience, and accepting failure. It can't just be used for one product but must transform the company.
- Design thinking is not a silver bullet or panacea, but also not bullshit. It is a useful framework when implemented properly in the right culture.