CX Nexus Podcast

Episode 011 - Chris is Confused! Super User, Customer Advocacy, MVP, Ambassador Programs


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In starting a new community, Chris was thinking about what are some of the tactics to drive to a Super User Program. He used the power of his community to help understand what others are doing and how they built a super user program. We touched up the steps you need to take to build one for your Community. 

To listen to Blake Ethridge's presentation on Super User Program click here.
Define your program and strategy
Critical baseline
Steps to finding users
Chicken and the egg
Running your program 
Executing your effort

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CX Nexus PodcastBy Nicole Saunders and Chris Detzel

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