Kate Young is the Senior Manager for Customer Centricity and Capability at ANZ. This insightful discussion looks at how to drive cultural change in huge organisations using a customer-centric perspective. This is an amazing podcast with some fantastic insights.

Kate Young is the Senior Manager for Customer Centricity and Capability at ANZ. This insightful discussion looks at how to drive cultural change in huge organisations using a customer-centric perspective. This is an amazing podcast with some fantastic insights.

Kate Young is the Senior Manager for Customer Centricity and Capability at ANZ.&nbsp;This insightful discussion looks at how to drive cultural change in huge organisations using a customer-centric perspective.&nbsp;This is an amazing podcast with some fantastic insights.

Episode 016 - Kate Young - Customer Centricity Driving Change

Welcome to NOT the Rob Bell Podcast where we talk with business owners, marketers, and professionals to extract what makes people and businesses successful.

I am in fact, Rob Bell, but it's not about me. Let's get the conversation started.

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Entrepreneurship

Management

Welcome to NOT the Rob Bell Podcast where we talk with business owners, marketers, and professionals to extract what makes people and businesses successful. I am in fact, Rob Bell, but it's not about me. Let's get the conversation started.

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Episode 016 - Kate Young - Customer Centricity Driving Change

Episode 016 - Kate Young - Customer Centricity Driving Change