​Are your employees also drowning under the amount of service requests they are receiving every single day? At the same time you want to provide your customers with the best possible service to increase customer retention and ensure a happy and loyal customer base? Top-notch Customer Service has become a competitive advantage because it retains customers and cultivates loyal following. SAP AI Business Services "Service Ticket Intelligence" can support you to achieve just that. Tune in, get started, and answer service requests more quickly, more accurately, and never forget a single customer request anymore.