This week, Kathleen welcomes Christy Pambianchi, the Executive Vice President and Chief Human Resources Officer at Verizon. As Verizon’s lead HR officer, Christy manages all compensation, benefits, talent acquisition, diversity and inclusion, training, and labor relations functions for the nation’s leading provider of fiber-optic and global Internet networks and services. In part one, Christy talks about making the jump from Corning Incorporated to Verizon, the challenges her HR team faced during the pandemic, and how she ended up in the world of human resources.