In this week's episode, our very own Ashley from Back Office Betties will share to you the secrets on how to set up a quality & training program for your law firm.

 

In this episode:

* Why is it important to have operations or procedures when it comes to quality

* What is Back Office Betties' Call Flow Blueprint

* What is a Triage Option

* How long does it take to create a call flow blueprint

* What's the first thing to look for in Quality Assurance

 

Special Offer:

Call Flow Blueprint --> CLICK HERE FOR INSTANT DOWNLOAD (https://www.dropbox.com/s/24dy8mtq3pg8ol2/Blueprint%20to%20show%20as%20a%20pop%20up%20in%20video.jpg?dl=1)

 

 

Get in touch with the law-vely People you meet!

* Ashley, Quality Assurance & Training Manager

* Back Office Betties

* WEB: www.BackOfficebetties.com (http://www.backofficebetties.com)

* TWITTER: https://twitter.com/CallBetties (Teresa Marzolph )

* FACEBOOK: https://www.facebook.com/BackOfficeBetties (https://www.facebook.com/BackOfficeBetties)

* YOUTUBE: Back Office Betties (https://www.youtube.com/channel/UCyIb0Zd3tD-GDbtRFxouPHg)

 

* Emily LaRusch, CEO & Founder

* Back Office Betties

* EMAIL: [email protected]

* WEB: www.BackOfficebetties.com (http://www.backofficebetties.com)

* TWITTER: https://twitter.com/CallBetties (Teresa Marzolph )

* FACEBOOK: https://www.facebook.com/BackOfficeBetties (https://www.facebook.com/BackOfficeBetties)

 

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