Counter Service Podcast with Brett Jacobsen

Episode 024 Step 4: Transfer New Ideas into New Behavior


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How do you you transfer new ideas into new behavior within your company? Infusing new knowledge, locally and corporately, requires leaders and dedicated teams to evangelize and multiply it throughout the organization. Building shared understanding while searching for maximum impact, organizations must develop various pathways and provide multiple layers of learning, training, and application in order to shift perspective, practice, and performance. Authentic and transparent transfer of new ideas into new behavior can reflect the highest form of engagement and deepest level of learning.

Music by Ahoami


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Counter Service Podcast with Brett JacobsenBy Brett Jacobsen