According to the Center for Creative Leadership,  there are 6 common leadership challenges confronting leaders across the globe.  In this episode of the Counter Service Leadership Podcast, we discuss the first common challenge across the counter -- managerial effectiveness. Confronting this issue, I encourage leaders to reflect on 3 critical areas...
1-clarity of role
2-clarity of responsibility
3-clarity of systems
Listen to the full episode on any podcast platform or subscribe to the Counter Service Leadership Podcast channel on YouTube. 

Music by Ahoami