Description:What’s the real difference between a real estate licensee and a Realtor® — and why should consumers care?

In this episode, Ryan Cook and Kent Thaler sit down with Theresa Hatton, CEO of the Massachusetts Association of REALTORS®, for a candid, wide-ranging conversation about ethics, advocacy, housing policy, and what the Realtor® organization actually does behind the scenes.

They unpack:

• The Realtor® Code of Ethics — and how it protects consumers

• Why advocacy (not forms) may be the most misunderstood Realtor benefit

• How zoning, infrastructure, and legislation shape housing affordability

• What the NAR settlement really changed — and what it didn’t

• Why buyers and sellers should care who represents them

If you’ve ever wondered whether “Realtor” is just a label — this episode clears it up.