This week's episode is my Year One episode with Amy Lund! She's seen massive growth and constantly had lines wrapped around the corner for her incredible sweet rolls from The Dough Lady. She knows a thing or two because she's seen a thing or two. And with all that experience, she was kind enough to talk to us about what she did when she launched and everything she would do in the first year if she were to restart today.

Some of the important action items for growth she discusses are:

• How to create a personal relationship with your customers to build brand loyalty
• The importance of creating easily replicable processes in order to manage labor costs and your time expense (your most valuable asset)

To learn specifically how she would do this, as well as many other amazing tips, listen to this episode now!

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