Consultants Saying Things

Episode 07: The One About Value Networks


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Integration is more than just putting Tech A together with Tech B via an API. Integration goes to the heart of how things work together: people, process and THEN technology. Here are 6 things you need to know about Integrations and Value Networks.


We Discuss:

  • What is meant by 'integration' ?
  • What is a value network?
  • Why should we care?
  • How do you become a network node and drive value?
  • Where can you learn more?


6 Takeaways:

  1. Integration needs to be considered holistically - beyond just tools and technology. Need to integrate behaviors, people, processes.
  2. Integration is not a linear process of connecting systems. It's a nonlinear network with multiple nodes.
  3. Lack of a modern integration strategy focused on business value rather than just technology tactics.
  4. The C-suite doesn't prioritize integration because it's pitched as technology not business strategy.
  5. To enable good customer experiences, integrate technology, people, processes and partners across ecosystem.
  6. Integration is a corporate strategy problem first, not a technology problem.
...more
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Consultants Saying ThingsBy Chris Lockhart

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