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Episode 081 - Being Customer First vs Function Out - Scott Wilder joins PoB another round!
Scott Wilder joins Peers Over Beers again and guess what, he has a new job. We talk about that on Peers Over Beers. We talk a lot about how
- To engage your customers quickly
- Putting the customer first vs customers out
- Have Shared Metrics about your customer so that you are not pulled by different metrics
- Getting leadership to buy into the share metrics - Engagement is coming from a lot of areas and defining differently. Let's share it and get on the same page
- Don't boil the ocean at once
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By Nicole Saunders and Chris Detzel
3.8
55 ratings
Scott Wilder joins Peers Over Beers again and guess what, he has a new job. We talk about that on Peers Over Beers. We talk a lot about how
- To engage your customers quickly
- Putting the customer first vs customers out
- Have Shared Metrics about your customer so that you are not pulled by different metrics
- Getting leadership to buy into the share metrics - Engagement is coming from a lot of areas and defining differently. Let's share it and get on the same page
- Don't boil the ocean at once