In the inaugural episode of First Impressions, I sit down with Chris Cooper, lab manager at Maintainers, to explore his extensive 24-year journey in the dental industry. Chris shares insights into the evolution of dental technology, particularly the shift from traditional impressions to digital solutions, which has revolutionized lab operations and reduced turnaround times. We discuss the importance of leadership in a lab setting, the meticulous processes involved in creating orthodontic appliances, and the pride that comes from delivering high-quality work. Chris emphasizes the significance of effective communication with dental practices to ensure seamless collaboration. Join us for a deep dive into the world of dental laboratories and gain valuable perspectives from an industry veteran.