<p>Kicking off the first episode, Phil Taphouse and Ashley Poxon, Domain Architect at National Grid, set the scene by diving into the background and details of the services ops project.</p>

Kicking off the first episode, Phil Taphouse and Ashley Poxon, Domain Architect at National Grid, set the scene by diving into the background and details of the services ops project.

Episode 1: Setting the scene with National Grid

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.

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Episode 1: Setting the scene with National Grid

Episode 1: Setting the scene with National Grid