The Engagement Agent

Episode 1: The Agility Angle Part 1: Metrics


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How to measure performance, adjust, and drive results in 2H 2026.

How do you know if your organization is measuring what truly matters? In the premiere episode of The Engagement Agent, Barbara Leatherwood of Hummingbird Communications and Rachael Moore of Liberty Plain Consulting explore why today's leaders must move beyond vanity metrics to focus on meaningful business outcomes, trust, and organizational impact. We discuss:

  • How organizations can recalibrate KPIs for greater impact during the second half of the year.
  • The way AI, communications, and stakeholder engagement are reshaping performance measurement.
  • The importance of combining quantitative data with qualitative insights for decision-making.
  • Why communicators must have a seat at the strategy table.

If your organization is measuring activity instead of impact, this conversation is for you.

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The Engagement AgentBy Rachael Moore, Barbara Leatherwood-Gomez