Synopsis: The premiere introduces Douglas, Penny, Adam, and Lyla as they scramble to meet a sudden website deadline. A “Reply All” email mishap turns into a lesson in teamwork, humor, and clarity under pressure.

Character Spotlight: “Meet the team — Douglas, Penny, Adam, and Lyla — each with their own voice, quirks, and phrases that bring them to life.”

Learning Hook (Zoe’s Grammar):

This episode focuses on email tone — how word choice can change the impact of a message. Zoe highlights Penny’s mistake and Adam’s clear phrasing, showing when brevity works and when softening is needed. ESL learners practice avoiding casual fillers and choosing professional phrases that still feel approachable.

Focus: Office vocabulary, workplace discussions, professional phrases with casual meanings.

Tagline: “Every inbox has a story — and a lesson.”

If you’re curious about what’s coming next (or just want to see the cast photos), the Words at Work home page is waiting for you. Workbooks are available for all episodes at: https://www.patreon.com/WordsAtWork

Tags

#ESL

#Email Tips

#OfficeEnglish

#Words at Work